Description
Ozark Trail 12 Person 3 Room Hybrid Instant Tent with Awning
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We are an independently owned and operated small business based in Northern California. We also work nation wide to provide you with the best service available. We strive to bring you excellent customer service and the lowest prices possible. We are here 24 hours a day to serve you! Please join us in our journey to becoming one of the most reputable stores on eBay.
Your satisfaction is very important to us and we do offer a 14 day hassle free return policy. Returns do not cover any misuse, physical damage or customer neglect. We will pay for return shipping on defective items on a case by case basis. Returns may be subject to a 15% restocking fee.
We can ship to the lower 48 states for free. Please inquire for shipping rates to Alaska/Hawaii. International Shipping is also available on most orders via eBay’s Global Shipping Program (Please see above). Please try to provide a physical address as we cannot guarantee shipment to a Po Box. Items shipped to a Po Box are not eligible for expedited or 1 day shipping services. Most items can be shipped to APO,FPO and DPO Addresses, Except: Cell Phones and Services, Computers, Standalone Lithium Batteries, Lithium batteries packed separately with equipment (products that come with lithium batteries installed are permitted for shipping to APO and FPO addresses), Furniture, Outdoor Living items. Most orders ship within 1-3 business days of payment being received or cleared. In the event that the item is unavailable or on back order, you will be contacted immediately with the option for a full refund. Please make sure your mailing address is correct before you pay. Renleys is not responsible for incorrect shipping addresses.
Please do not hesitate to contact us for any reason. We will typically respond to all emails within 24 hours. If you do have a problem with an order, please contact us before filing a case or leaving negative feedback. Most problems can be solved much more efficiently through a simple email or phone call. Above all, we want to make sure you are satisfied with your transaction.
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